Westover Church ACS

Training & Best Practices


ACS 101

Event Registration Training

Download the training notes

Important points to remember when building a registration:

  • Consistency is KEY! Be sure every registration follows the proper structure:
    • Do not ask name
    • Use pre-filled options for gender & date of birth whenever possible
    • ALWAYS ask:*
      • Experience with Church?
        • Do not attend church
        • Attend another church
        • Attend Westover
  • Add a department to your registration!!!
  • Do NOT make every question required unless absolutely necessary.

Training Videos:

How to: Registrations

Copying to Groups

Managing Partial Payments

Event Reports

Communicating with Registrants

Additional Training Resources:

ACS Facility Scheduler training handout 2017

Financial Training Notes




Dropping From Groups – Video Tutorial

Please DO NOT DELETE individuals from a group unless they were added by mistake. 


Reports Overview Video Tutorial

ACS Client Portal – People – Reports Overview ACS Technologi from Westover ACS on Vimeo.


Posting Attendance

Posting attendance is a very important task! When we record attendance, it allows us to know crucial ministry details including:

  • Who we are reaching
  • How many we are reaching
  • How frequently do “regulars” attend
  • When do we “lose” people
  • Attendance/involvement is a key to measuring spiritual growth (not a stand alone – but generally when someone is struggling, their attendance patterns change)

Therefor, posting attendance is essential to helping us measure our reach and impact as well as to helping us build community. The good news – Posting Attendance is easy to do!

Continue reading “Posting Attendance”

ACS Webinars

We have purchased a one-year subscription to ACS live webinar training.  This is a great opportunity for any ACS user to receive personalized training on specific topics.   Continue reading “ACS Webinars”

Featured post

It’s important that we abide by United States Postal Service standards in data entering addresses.  Please become familiar with the USPS Postal Addressing Standards.

US PS Standard Quick Links:

Complete Address

Street Suffix Abbreviations


User Guides & ACS Help

You can access the ACS help web content by visiting: Continue reading “User Guides & ACS Help”

ACS Support

We’ve recently received an upgrade to our ACS Support. Continue reading “ACS Support”

Updating shared OnDemand Passwords

Time to change your OnDemand password? Continue reading “Updating shared OnDemand Passwords”

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