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Westover Church ACS

Training & Best Practices

Category

Facility Scheduler

Event Registration Training

Download the training notes

Important points to remember when building a registration:

  • Consistency is KEY! Be sure every registration follows the proper structure:
    • Do not ask name
    • Use pre-filled options for gender & date of birth whenever possible
    • ALWAYS ask:*
      • Experience with Church?
        • Do not attend church
        • Attend another church
        • Attend Westover
  • Add a department to your registration!!!
  • Do NOT make every question required unless absolutely necessary.

Training Videos:

How to: Registrations

Copying to Groups

Managing Partial Payments

Event Reports

Communicating with Registrants

Additional Training Resources:

ACS Facility Scheduler training handout 2017

Financial Training Notes

 

 

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ACS Webinars

We have purchased a one-year subscription to ACS live webinar training.  This is a great opportunity for any ACS user to receive personalized training on specific topics.   Continue reading “ACS Webinars”

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User Guides & ACS Help

You can access the ACS help web content by visiting: Continue reading “User Guides & ACS Help”

Add custom messages to registration confirmations

Did you know, you can add a custom message to your registration confirmation?

Continue reading “Add custom messages to registration confirmations”

Naming Events in Facility Scheduler

When creating an event in Facility Scheduler, it’s important to use the proper name format.  It may seem cumbersome to you, but it makes a huge impact to the user trying to find the event they’re looking for as well as helping us research old information in event reports and such.

The proper way to name an event is:

Ministry Name: Activity/Event Name  Season Continue reading “Naming Events in Facility Scheduler”

Facility Scheduler 101: Creating a Reservation

Facility Scheduler allows us reserve space, resources & avoid double bookings as well as offer online registration for events. Learn how to use FS with this tutorial including:

Creating a reservation
Managing Bookings
Notes
Recurring Events

Continue reading “Facility Scheduler 101: Creating a Reservation”

Ditching the question: Do you attend Westover?

We’re ditching the question “Do you attend Westover?” on event registrations – because we’ve found a better way to ask the question that will help us gather better information about our registrants.  Continue reading “Ditching the question: Do you attend Westover?”

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