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When we do a large mailing, we often get a number of times returned. This is a great opportunity to clean up our data. Learn what to do with returned mail! Continue reading “Returned Mail & Inactive People”
From time to time, we receive mail that’s been returned back to us as undeliverable. When this happens, the little mice jump on the wheel and spin some gears that turn some cogs and ACS is magically updated…Okay that’s not really true… here’s the real story: Continue reading “Returned Mail: Updating Addresses”
It’s important that we keep old addresses for people (whenever possible) for at least 2 years. This helps our finance team immensely – therefore anytime an address needs to be changed in ACS – please make sure to note the old address: Continue reading “Address Changes”